Welcome to Dynamic Turbo!

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Customer Service



  • SHIPPING & DELIVERY

    We package each order with care using quality corrugated boxes and packaging materials. Our primary shipping service is UPS Ground service (1-7 business days) for in-stock items. This is the most economical shipping method. For faster shipment, you may select Next Day, 2nd Day, or 3 Day Service. We use Postal Service only to PO Boxes, APO, FPO, PSC or any international addresses. 

    Certain products may be available for free shipping. This offer is limited to UPS Ground service. During checkout, you must select the shipping option that states "Free Shipping." If you select any type of air shipping method, normal shipping fees will apply. We do not ship on weekends and holidays.

  • PRIVACY & SECURITY

    In an effort to keep your shopping experience convenient, enjoyable and most importantly, safe; DYNAMIC TURBO® is committed in protecting your privacy online.We take every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our order form asks users to enter sensitive information (such as name, address, phone number, credit card information), that information is encrypted and is protected with up to 256-bit Secure Sockets Layer encryption (SSL). While on a secure page, such as our order form, the lock icon on the Web browsers such as Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing.

  • RETURNS & REPLACEMENTS

    All items returned are subject to a 30% (thirty percent) restocking fee. Returns are not accepted on ignition systems, computers, electrical units, bulbs, lighting accessories, software, special orders and custom orders. All other returns or exchanges are accepted within 14 days after date of invoice. It is the customer’s responsibility to contact DYNAMIC TURBO® within this time period to be eligible for a return.

    • If you receive a defective product please contact us within our 14 day return policy period, and we will process your return free of shipping charges.
    • Any order which is cancelled with DYNAMIC TURBO® after 24hrs from placement of order to the time of shipment will be subject to a cancellation fee of 10% (ten percent).
    • All products sold by DYNAMIC TURBO® are only subject to the manufacturer's warranty. Manufacturer warranty will not be honored if the customer's mishandling, abuse or faulty installation causes the defect.
    • No returns or exchanges will be allowed if the item shows signs of having been installed, scratched, damaged or modified. Wheels and tires, which have been mounted, are not returnable.
  • ORDERING

    The whole world should enjoy quality products at unbeatable prices. This is why we accept orders all over the world. We ship internationally daily ranging from small packages to shipments by pallet. 

    Making a purchase or placing an order with DYNAMIC TURBO® constitutes the acknowledgment and acceptance of all terms and conditions listed. DYNAMIC TURBO® reserves the right to make changes to its website and terms and conditions at any time.

  • PAYMENT, PRICING & PROMOTIONS

    Dynamic Turbo® accepts all major credit cards, PayPal, Google Pay, Western Union, checks, money orders, and certified checks payable to DYNAMIC TURBO®. Bank transfers are also accepted; $30.00 transfer service fee will apply. All checks will be subject to a minimum of (14) fourteen-business day waiting period to clear with our bank. Orders will not be processed or shipped until this waiting period is over. To eliminate this delay, please send a money order, cashier's check, and certified check or prepay by credit card. NSF Checks will be subject to a $35 return check fee to your account. Credit card fraud will not be tolerated. All orders paid by credit card must be shipped to the cardholder's billing address or verified alternate shipping address. Orders will NOT be shipped if the address provided does not match the records of the credit cardholder's bank. Please DO NOT send cash, as we are not responsible for any loss that may occur with the US Postal Service. All prices listed in our website, advertisement and catalog do not include shipping & handling charges. 

    All prices and descriptions are subject to change without notice. Orders shipped to Florida residents must include 7% sales tax.

  • VIEWING ORDERS

    How to check your order status, log into your account, scroll until you see "Purchase History" All orders you have placed should be listed there. Click on an order number to view the order details and status. If you notice missing orders or incorrect info, please email us and let us know what issue you're having.

  • UPDATING ACCOUNT INFORMATION

    By creating an account login with Dynamic Turbo® you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more. Click on the link that says "Log In", Click on the "Register" button. Fill out information in fields provided. Stay tuned with the latest in the automotive turbo world by signing up to our Newsletter below↓.